We accept bank deposit and credit card payments. Please pay within 4 WORKING DAYS of receiving your invoice. Orders may be CANCELLED if we haven't received payment within this timeframe.
We will advise bank details on your invoice - we have AUD and NZD bank accounts.
You do not need to pay for your order until it is ready for dispatch. At this point we will INVOICE you through XERO for your order including freight costs. Your order will be dispatched once we see the funds in our bank account, sometimes this can take a couple of days between banks. If you require urgent delivery please send us a screenshot of your payment and we can dispatch your order the same day as your payment.
We can process credit card payments manually. Details can be taken over the phone or via email. We will charge your card in New Zealand dollars. There will be a 1.87% surcharge is taken on all credit card transactions.
We hold LIMITED AMOUNTS OF STOCK in all brands. We mainly work on INDENT ORDERS. We place orders with our suppliers every 6 weeks so there isn't a big wait. We will always confirm delivery dates with you when we receive your order.
You may order via phone, email, by appointment or through our website.
Upon receiving your order we will always send you an ORDER CONFIRMATION. It is your responsibility to check this order confirmation against your original order and ensure it is correct. We will include estimated delivery dates with this order confirmation. This ORDER CONFIRMATION confirms your acceptance of the order, delivery costs and estimated delivery dates.
PRICING - Prices are in New Zealand dollars and exclude GST and freight costs.
Please note orders over a certain value will be stopped by customs, GST charged and import duties (tariffs) charged, along with any administrative fees. You may need to arrange a customs broker to import your goods into the country. All fees and charges related to the importation of your order are your responsibility.
If you would like to arrange your own shipping or suggest a faster shipping option, we are more than happy to accommodate, please get in contact once your order is placed to arrange the details.