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Delivery discrepancies

We ask that you please advise us immediately of any delivery discrepancies, these may include a short supply, over supply or incorrect product received.  If we are notified within a reasonable timeframe of receiving your delivery then we are able to remedy any issues. 

  • Check Your Delivery: Please inspect all items immediately upon arrival.

  • 10-Day Notice: Any shortages, damages, or errors must be reported to us within 10 business days. 

  • Final Acceptance: If we don't hear from you within 10 days, the order is considered correct and complete.

  • Returns: We cannot accept returns or claims for discrepancies after 14 days from the delivery date

  • Condition: Irems must be returned in their origiinal packaging to be eligible for a credit or exchange